Skip to main content
Back to Home

Accessibility Statement

Last Updated: February 26, 2026

ASD Life Coaches is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment to Accessibility

As an organization that serves autistic adults and their families, we understand the importance of inclusive design. We believe that all users, regardless of ability, should have equal access to our website and services.

We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor impairments (limited fine motor control, paralysis)
  • Cognitive and neurological disabilities (autism, dyslexia, ADHD)

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

Full keyboard accessibility throughout the site. Use Tab to navigate forward, Shift+Tab to navigate backward, Enter/Space to activate controls, and Escape to close modals and dialogs.

Screen Reader Support

Semantic HTML structure, ARIA labels, and proper heading hierarchy ensure compatibility with screen readers like JAWS, NVDA, and VoiceOver.

Visual Accessibility

High contrast color combinations, resizable text, and visible focus indicators for all interactive elements. Our design meets WCAG 2.1 AA contrast requirements.

Multimedia Accessibility

Videos include captions where available. Decorative images have empty alt text, while informative images include descriptive alt text.

Technical Implementation

We have implemented the following technical accessibility features:

  • Skip to main content link for keyboard users
  • Proper heading hierarchy (H1-H6) on all pages
  • ARIA landmarks (main, navigation, contentinfo) for page regions
  • Focus trapping in modal dialogs and the chatbot widget
  • Escape key support to close modals, dropdowns, and chat windows
  • aria-expanded and aria-controls on expandable elements
  • aria-hidden="true" on decorative icons (63 Lucide icons updated)
  • role="dialog" and aria-modal="true" on modal components
  • Visible focus-visible outlines for all interactive elements
  • Form labels properly associated with input fields
  • Error messages clearly announced to assistive technologies
  • Consistent navigation across all pages

Keyboard Navigation Guide

TabNavigate forward
Shift + TabNavigate backward
EnterActivate buttons/links
SpaceToggle checkboxes/buttons
EscapeClose modals/dialogs
Arrow KeysNavigate within menus

Accommodations

We are happy to provide accommodations to ensure you can access our services. Available accommodations include:

  • Alternative formats for documents (large print, plain text)
  • Extended time for completing forms or scheduling
  • Phone-based alternatives to online processes
  • Video call captions and transcripts upon request
  • Assistance with website navigation

To request an accommodation, please contact us at [email protected].

Known Limitations

While we strive for full accessibility, some limitations may exist:

  • Third-party content: Some embedded content from third parties (e.g., video platforms, scheduling tools) may not meet all accessibility standards. We work with providers who prioritize accessibility.
  • PDF documents: Some older PDF documents may not be fully accessible. Contact us for alternative formats.
  • Legacy content: We are actively working to update older content to meet current standards.

Accessibility Notice and Cure Policy

We are committed to resolving accessibility issues promptly and in good faith. Before pursuing any legal action related to website accessibility, we ask that you provide us with an opportunity to address your concerns.

Step 1: Send Written Notice

Please send a detailed written notice to [email protected] describing:

  • The specific accessibility barrier you encountered
  • The page URL(s) where the issue occurs
  • The assistive technology you use (if applicable)
  • Your contact information for follow-up

Step 2: Cure Period

Upon receipt of your notice, we will have sixty (60) days to investigate and remediate the identified accessibility barrier(s). During this period:

  • We will acknowledge receipt within 5 business days
  • We will provide interim accommodations where feasible
  • We will keep you informed of our progress
  • We will notify you when remediation is complete

Step 3: Good Faith Resolution

We commit to working with you in good faith to resolve accessibility concerns. If remediation requires more than 60 days due to technical complexity, we will provide a timeline and interim solutions.

Extension and Alternative Solutions

The cure period may be extended by mutual agreement. If a complete technical fix is not immediately possible, we will work with you to provide an equally effective alternative access method.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Accessibility Contact

For accessibility-related inquiries, feedback, or to request accommodations:

Email: [email protected]

Phone: +1-732-675-6876

We aim to respond to accessibility feedback within 5 business days.

Compliance Efforts

Our accessibility efforts include:

  • Regular accessibility audits and testing
  • Training for content creators on accessibility best practices
  • Incorporating accessibility into our design and development processes
  • Testing with assistive technologies (screen readers, keyboard navigation)
  • Monitoring and addressing accessibility issues as they are identified